Contact us
We answer every message, usually within one working day.
Support
Email support@vidcapmagic.com for anything to do with your account, a video that did not render, a refund, or a question before you buy.
Billing
Payments are handled by Paddle, who act as the merchant of record and appear on your statement. Invoices are emailed automatically after every payment. See our terms for how refunds work.
Who you are dealing with
VIDCAP